Hilton Garden Inn New York Central Park South-Midtown West

I loved the location in central NY. We appreciated the cleaning staff and the welcome received by some members of staff. I choose Hilton because is one of my favourite hotels worldwide. The only reason why I am rating this hotel high was thanks to the cleaning service and above to their supervisor: Verenice, who after hearing our query she didn't hesitate to knock on our door and help us, making our stay more comfortable and relaxed. Please say thank you to Verenice, Adriana and all the cleaning service on my behalf, their help was much appreciated by me and my mum!

I loved the cleanliness of the hotel and the fact that it was not far from Time Square. So we walked almost to everywhere we wanted to go.

The location was great. Walkable to Times Square and Central Park. Food, convenience stores, and shopping all close by. The customer service was amazing! Everyone so so helpful and friendly. We checked out and went to the train station to find out our train was delayed 3.5 hours. They let us come back to the hotel and store our luggage there so we could enjoy the city instead of sitting in the train station. We will definitely be back!

The room was very spacious for NYC and had a very comfortable king sized bed! They were also so wonderful and picked me as a VIP guest where I received free snacks and water, and included a towel animal on my bed. The bathroom was also a good size with a spacious standing shower with good water pressure, and there was plenty of counter space and fresh towels. The breakfast was really great! It was in Empire Steakhouse and a nice buffet with eggs, omelets, pancakes, bacon, potatoes, pastries, fruit, cereal, yogurt, bagels/toast, and juice and coffee options.

Great location! Clean rooms. Book a room on a lower level to avoid the elevator wait :). Back side of the building is quiet with windows that open.